When returning a product, please mail your package to the address below. Carefully pack your return items in a box large enough to accommodate all the items and include your original Invoice in the box and seal it tightly. Please allow 2 - 4 business days for processing after we have received your return. After processing, you will receive an email detailing your Return Information.

Bakhuis Media B.V.
ATTN: Returns Dept.

Bakhuis Media B.V.
Acaciaplein 12
7609 ET Almelo


Return Policy

  • Your Return Shipment must be shipped within 20 days of the day your order shipped (the "Ship Date" on your invoice).
  • We do NOT pay for postage on returns of unopened items.
  • Shipping Charges are not Refundable.
  • International Customers are responsible for Duty Taxes and Shipping Charges if order is refused.
  • Promotional Items cannot be Returned for any reason, unless Defective.
  • Returns will only be accepted for items with a manufacturer defect. The item will be replaced with the same item and no credits or refunds will be issued.
  • Lingerie and Costumes are EXCLUDED From Returns or Exchanges.